Privacy Policy

This Privacy Policy explains how psxtechnicalanalysis.com (“Website”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects your personal information when you access or use our website, tools, charts, analytics, subscription services, contact forms, newsletters, user accounts, or any other services provided through the Website.

By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you register, subscribe, contact us, purchase a service, or use certain features of the Website, we may collect information such as:

  • full name;
  • email address;
  • phone number;
  • username and account details;
  • billing or subscription information;
  • payment confirmation details;
  • messages or enquiries submitted through contact forms; and
  • any other information you voluntarily provide.

We do not intentionally collect highly sensitive personal information unless it is necessary for a specific service and you provide it voluntarily.

Account and Subscription Information

If the Website provides paid subscriptions, user accounts, alerts, dashboards, or premium features, we may collect and store information relating to your account status, subscription plan, billing history, access permissions, renewal dates, cancellation status, and service usage.

Payment card, bank account, or wallet details may be processed by third-party payment processors. We do not intend to store complete payment card details on our own servers unless expressly stated and legally permitted.

Usage Data

We may automatically collect technical and usage information when you visit or use the Website, including:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • pages visited;
  • time and date of visit;
  • time spent on pages;
  • referring website or source;
  • clicks and interactions;
  • approximate location based on IP address; and
  • diagnostic, crash, and performance data.

Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, log files, and similar technologies to operate the Website, remember user preferences, improve performance, understand visitor behaviour, provide security, and support analytics or advertising.

Cookies may include:

  • essential cookies required for website functionality;
  • login/session cookies;
  • preference cookies;
  • analytics cookies;
  • performance cookies;
  • advertising or remarketing cookies, where applicable.

You may disable cookies through your browser settings. However, some parts of the Website may not function properly if cookies are disabled.

2. How We Use Your Information

We may use your information for the following purposes:

  • to provide, operate, and maintain the Website;
  • to create and manage user accounts;
  • to provide subscription-based or premium services;
  • to process payments, renewals, cancellations, and billing enquiries;
  • to provide stock analytics, dashboards, charts, alerts, signals, reports, or related tools;
  • to send service-related notices, security alerts, and administrative messages;
  • to respond to enquiries, complaints, or support requests;
  • to improve website performance, functionality, and user experience;
  • to monitor, analyse, and improve our services;
  • to detect, prevent, and investigate fraud, abuse, unauthorized access, cyber incidents, or technical issues;
  • to comply with applicable legal, regulatory, tax, accounting, or reporting obligations;
  • to enforce our Terms and Conditions, Disclaimer, and other policies; and
  • to send newsletters, updates, offers, or marketing communications where permitted and where you have not opted out.

3. AI, Analytics and Automated Tools

The Website may use automated tools, algorithms, technical indicators, artificial intelligence, or data analytics systems to generate charts, signals, summaries, alerts, or market-related outputs.

When you use these features, we may process usage data, preferences, watchlists, saved symbols, portfolio inputs, alert settings, or similar information to provide and improve the service.

We do not use this information to provide personalised financial advice. Any outputs generated by the Website are subject to our Disclaimer.

4. Sharing of Information

We may share your personal information in the following situations:

Service Providers

We may share information with trusted third-party service providers who help us operate the Website, including hosting providers, analytics providers, payment processors, email delivery services, security tools, customer support tools, and technical service providers.

These providers are expected to use your information only for the services they provide to us.

Payment Processors

If you purchase a subscription or paid service, payment-related information may be processed by third-party payment providers. Their own privacy policies and terms may apply.

Legal and Regulatory Requirements

We may disclose your information if required to do so by law, court order, regulatory authority, law enforcement agency, or government request.

We may also disclose information where we believe it is necessary to:

  • comply with legal obligations;
  • protect our rights, property, users, or business;
  • investigate fraud, abuse, or security incidents;
  • prevent unauthorized use of the Website;
  • enforce our legal agreements; or
  • protect against legal liability.

Business Transfers

If our business, website, assets, or services are merged, sold, transferred, restructured, or acquired, your information may be transferred as part of that transaction.

5. International Data Transfers

Your information may be processed and stored in Pakistan or in other countries where our hosting providers, service providers, or technical partners operate.

By using the Website and submitting your information, you understand that your information may be transferred to, stored in, or processed outside your country of residence, where data protection laws may differ.

We will take reasonable steps to ensure that your information is handled securely and in accordance with this Privacy Policy.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Account, billing, subscription, transaction, security, and support records may be retained for longer where required for legal, accounting, tax, audit, or dispute-resolution purposes.

Usage data may be retained for analytics, security, troubleshooting, and service improvement purposes.

7. Security of Your Information

We take reasonable technical, administrative, and organisational measures to protect your personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.

These measures may include access controls, secure hosting, encryption where appropriate, firewalls, monitoring, backups, password protection, and other security safeguards.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your information.

8. Your Rights and Choices

Subject to applicable law and technical feasibility, you may contact us to request:

  • access to personal information we hold about you;
  • correction of inaccurate information;
  • deletion of your account or personal information;
  • withdrawal from marketing communications;
  • restriction of certain processing activities; or
  • clarification regarding how your information is used.

We may need to verify your identity before responding to such requests. Certain information may be retained where required by law, security, dispute resolution, accounting, or legitimate business purposes.

9. Marketing Communications

If you subscribe to newsletters, alerts, updates, or promotional messages, we may contact you by email or other communication methods.

You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us. Service-related, security, billing, or account notices may still be sent where necessary.

10. Third-Party Links

The Website may contain links to third-party websites, tools, platforms, payment gateways, advertisements, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. You should review their privacy policies before providing any information.

11. Google Analytics and Similar Tools

We may use Google Analytics or similar third-party analytics services to understand how users interact with the Website and to improve our services.

These providers may collect information through cookies and similar technologies. Their use of information is governed by their own privacy policies.

Google’s privacy policy is available at:
https://policies.google.com/privacy

12. Children’s Privacy

This Website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us and we will take reasonable steps to remove such information.

13. Financial Information Disclaimer

This Website provides financial data, market analytics, technical indicators, AI-generated outputs, charts, signals, and related information for educational and informational purposes only.

This Privacy Policy should be read together with our Disclaimer and Terms and Conditions.

Nothing on this Website constitutes investment advice, financial advice, brokerage service, or a recommendation to buy, sell, or hold any security.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the Website after changes are posted means that you accept the revised Privacy Policy.

15. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, you may contact us at:

Email: contact@psxtechnicalanalysis.com
Website: https://psxtechnicalanalysis.com/contact-us/